Frequently asked questions
What is NoTitle?
NoTitle is an online retailer curating sustainable clothing from brands, manufacturers, and artists. We buy at wholesale and sell at retail, with a focus on affordability. We exist to make sustainable fashion easy to find, stylish, and accessible.
What are the Re:Made popup markets?
Re:Made popup markets are our specialty in-person event series where we partner with local small businesses to host sustainable clothing markets. These events allow us to work with creators and brands that may not be available on our website.
They also give us a chance to meet our community, support local sellers, and bring together people who care about sustainable fashion. Follow us on Instagram and sign up for our newsletter to stay updated on upcoming markets.
What sizes do you carry, and is NoTitle size-inclusive?
We currently carry XS–4XL and are continuously expanding our range and improving representation.
How does NoTitle keep sustainable clothing affordable?
We keep prices affordable by ordering in small batches, which helps reduce waste, avoid excess inventory, and offer a wider variety of pieces. We also work directly with suppliers to find partnership models that are fair for both sides.
Many of the brands we partner with use recycled, upcycled, secondhand, or low-impact organic materials. Because these materials can often be sourced at lower costs, we are able to support more sustainable production while keeping prices accessible.
How do I find my size, and are your clothes true to size?
Every listing includes inch measurements under “Measurements” plus fit notes (stretchy, relaxed, etc.). Sizing can vary by brand and one-of-one/upcycled pieces, so always check measurements. New customers receive a free measuring tape, and our "Sizing" tab shows how to measure.
What is your return and exchange policy?
We accept return requests within 30 days of delivery. Items must be unworn or unused, with tags, in their original packaging, and include proof of purchase.
To start a return, email notitlestoredesk@gmail.com with your order information and reason for return. Please do not send items back without contacting us first.
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Once your return is received and inspected, approved refunds will be issued to your original payment method.
What is the Artist Collection?
The Artist Collection is our made-on-demand, zero-waste apparel line: sustainable by design, produced on demand. We partner with independent artists on original graphic tee designs, sold as pre-orders for $30 plus shipping.
Once a design reaches 100 pre-orders, we send it to print (screen-printed in Philadelphia) and keep you updated as it's produced; pieces typically ship weeks to months later, with a few exclusive perks for early supporters while you wait. If a design doesn't reach 300 pre-orders within nine months, every pre-order for it is automatically refunded in full within 5-7 business days, so you're never on the hook for a design that doesn't get made.
Current Artist Collection designs include "Nature's Embrace" by Izzy Parthree, "Weeping Seer" by Ajax Holmer, and "Twice as Many Stars" by Ana Guinto. You can read more about each artist and their work under "Artist Directory" in our menu. All artists' personal artwork remains the property of the artist who created it and is shared here with their permission.
What are your shipping times and costs?
Orders are typically processed within 2-5 business days (processing may take a bit longer during high-volume periods, holidays, or promotions). You'll get a confirmation email with tracking as soon as your order ships.
Shipping costs are calculated at checkout based on your location and chosen shipping method, and shipping is free on orders over $100. Once shipped, domestic U.S. orders typically arrive in 3-10 business days, and international orders in 7-21 business days; these windows can vary with carrier delays, weather, and customs processing.
International orders may be subject to customs duties, import taxes, or VAT charged by the destination country. For full details, see our Shipping Policy, or email notitlestoredesk@gmail.com with any questions.